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Privacy Policy

Effective Date: March 7, 2026

Elevate Digital Marketing LLC ("Elevate," "we," "us," or "our"), a New Mexico limited liability company, is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our Services.

1. Information We Collect

We collect information in the following categories:

a) Business Information (Publicly Available)

To build your website, we collect publicly available business information including:

  • Business name, address, and phone number
  • Business category and services offered
  • Google Business Profile data (hours, reviews, photos, ratings)
  • Existing website content (if applicable)
  • Business owner name (if publicly listed)

b) Information You Provide

When you subscribe to or interact with our Services, you may provide:

  • Contact information (name, email, phone number)
  • Payment information (processed securely via Stripe — we do not store card numbers)
  • Revision requests and communication via text or email
  • Logos, photos, or other content for your website

c) Automatically Collected Information

When visitors access websites hosted by Elevate, we may automatically collect:

  • IP address and approximate geolocation
  • Browser type and device information
  • Pages viewed and time spent on site
  • Referring website URL

2. How We Use Your Information

PurposeData Used
Build and maintain your websiteBusiness information, content you provide
Process payments and manage subscriptionsContact and payment information
Communicate about your account and servicesEmail, phone number
Process revision requestsText messages, email communications
Improve our services and website templatesAggregated, anonymized usage data
Comply with legal obligationsAs required by law

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information with the following categories of third parties solely to operate our Services:

  • Payment Processors: Stripe processes all payments. Their use of your data is governed by Stripe's Privacy Policy.
  • Hosting Infrastructure: Your website is hosted on cloud infrastructure providers (e.g., Railway, Cloudflare) who may process server-level data.
  • Communication Providers: We use third-party services to send text messages and emails related to your account.
  • Analytics: We may use anonymized, aggregated data to improve our services. No personally identifiable information is shared for analytics purposes.
  • Legal Compliance: We may disclose information if required by law, court order, or governmental request.

4. Data Retention

We retain your information for as long as your subscription is active plus 90 days after cancellation. After this period:

  • Website content and design files are permanently deleted
  • Payment records are retained for 7 years for tax and legal compliance
  • Communication logs are deleted after 1 year
  • Anonymized analytics data may be retained indefinitely

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • SSL/TLS encryption on all websites and communications
  • Encrypted database storage with access controls
  • Secure payment processing via Stripe (PCI DSS compliant)
  • Regular security monitoring and updates

While we take reasonable measures to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal data (subject to legal retention requirements)
  • Opt-Out: Opt out of marketing communications at any time
  • Data Portability: Request your data in a portable format

To exercise any of these rights, contact us at elevate@elevatemyweb.com.

7. Communications & Opt-Out

By subscribing to our Services, you consent to receive service-related communications via phone, text, and email. You may opt out of marketing communications at any time by:

  • Replying STOP to any text message
  • Clicking "unsubscribe" in any marketing email
  • Contacting us at elevate@elevatemyweb.com

Service-related communications (billing notices, revision confirmations, account alerts) will continue for the duration of your subscription and cannot be opted out of.

8. Do Not Call / Do Not Contact

If you request not to be contacted by Elevate, we will immediately add your phone number to our internal Do Not Call list. We maintain compliance with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state telemarketing regulations.

To be added to our Do Not Call list, say "do not call" during any phone interaction, reply STOP to any text message, or contact us at elevate@elevatemyweb.com.

9. Cookies & Tracking

Websites built and hosted by Elevate may use cookies and similar tracking technologies to:

  • Analyze website traffic and visitor behavior
  • Remember visitor preferences
  • Improve website performance

You can control cookie settings through your browser. Disabling cookies may affect website functionality.

10. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take steps to delete it promptly.

11. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request deletion, and opt out of any sale of personal information. We do not sell personal information.

To exercise your CCPA rights, contact us at elevate@elevatemyweb.com.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated to active subscribers via email. The "Effective Date" at the top of this page indicates when the policy was last revised. Your continued use of our Services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, contact us at:

Elevate Digital Marketing LLC
Email: elevate@elevatemyweb.com
Phone: (559) 376-0067

© 2026 Elevate Digital Marketing LLC. All rights reserved.